Get a Quick & Easy Website Check-up

USP Consulting's own method - It takes just 15 minutes

This online questionnaire consists of 15 questions that will help you identify areas of improvement in your website's strategic, functional, technical, and regulatory aspects.

The survey is not intended to be a comprehensive analysis of your website, but rather a tool to give you a rough understanding of your site's strengths and weaknesses.

After submitting your self-assessment of the website, you will be asked to confirm your email address so that we may add it to our email subscription list. By subscribing, you will receive a detailed report with the results of the website assessment and suggestions for further improvement.

The use of this questionnaire is completely free and does not require any kind of commitment or purchase. Your answers will be stored and analyzed for statistical purposes by USP Consulting.

Thank you for taking the time and we look forward to helping you improve your website's quality and performance!

Quick Website Assessment Form

  1. Strategy: Purpose

    Does the website have a clear, overarching purpose?
    Explanation

    A website can serve various purposes, possibly several, but it should always be clear which is the main purpose. For example, it can inform, entertain or sell something. If a website serves several purposes, it should be clear which is the main purpose.

    Answer
  2. Design/Strategy: Hero Section

    Does the 'Hero' section of the homepage immediately and clearly answer the questions 'who is speaking', 'what is this about' and 'who is this for'?
    Explanation

    The hero section is the part of a web page that you can see immediately when you call it up, i.e. before you scroll down or move on to another page. It is also referred to as the area 'above the fold' in the language of newspapers. This part of a web page (the homepage) must answer quickly and clearly the questions of who is addressing the user here, what it is about or what the offer is, and whom it is for. If these three questions are not answered at a glance (about 3 seconds), the user is likely to leave the page without further interaction.

    Answer

    The hero section provides clear answers

  3. Technical/Strategy: Analytics

    Is user traffic on the website tracked, regularly analysed and taken into account when optimising the website?
    Explanation

    There are various analysis tools that can be used to observe which pages of a website are visited how often, for how long, in which order, from which types of devices (PC, mobile phone) and where from. The best-known tool for this is Google Analytics, but there are many others. Very important when using these tools is the consent of the website visitor and the data protection-compliant analysis.

    Answer
  4. Functionality/Strategy: Call-To-Action

    Is there a clear call-to-action (CTA) in the hero section of the homepage?
    Explanation

    A website can serve different purposes, e.g. inform, entertain, sell something or generate leads. Ideally, a website should have a single purpose and if it has multiple purposes, it should always be clear which is the most important. This is shown, among other things, in a clear 'call to action' to the website visitor such as 'Subscribe to our newsletter', 'Download our catalog' or 'Try our service for free for a month'. Often these calls to action are designed as clickable buttons. If there is more than one, it should be very clear which is the more important by emphasizing it graphically.

    Answer

    In the hero section of the homepage there is

  5. Design/Strategy: Navigation

    How many main menu items are there?
    Explanation

    Navigation menus help the user of the website to find their way around. This is essential for websites consisting of several pages, but it is also helpful if the whole website consists of a single page with several sections. If navigation menus contain too many menu items, it gets confusing. Then several items should be grouped and, if necessary, presented in a second, subordinate menu level.

    Answer

    The main navigation menu has

  6. Design/Functionality: Responsiveness

    Is the website responsive?
    Explanation

    Increasingly, websites are being accessed not from desktop computers, but from cell phones. This now accounts for around 50% of all website visits. However, websites are still mostly designed for display on large, horizontal screens first. Then it is important to adjust the page display when it is opened on a small vertical screen, like a smartphone. If the displayed content is simply scaled down proportionally, it becomes confusing and the text is often illegible. This leads users to quickly close the accessed web page again so it cannot fulfill its purpose.

    Answer

    The website is responsive, i.e. adjusts to various screen sizes

  7. Design/Accessibility: Colour Contrast

    How high is the colour contrast?
    Explanation

    Black and white have the greatest possible colour contrast, so text written in black on white is the easiest to read. With other colour combinations it becomes more difficult, especially for people with impaired vision. This is why web pages with insufficient colour contrast are also displayed far down on the results list by search engines.

    Instruction

    Go to https://coolors.co/contrast-checker and select the colours for the text and background of your website. If you don't know the codes of your colours, you can either pick them up* or click on the colour picker boxes and guess as best you can.
    * Right-click once on the web page, click on 'Inspect', then select the 'Inspector', then click on the eyedropper icon. Now move the eyedropper over the text or the background, the corresponding colour code is displayed.

    Answer

    The colour contrast between the main text colour and the background colour is

  8. Design: Colours

    How many colours are used on the website?
    Explanation

    As with the typefaces, one should also be rather restrained when it comes to the colours.  Too many different colours for text, graphics and background make you tired and make the website look haphazard and unprofessional. A rule of thumb says that the main colour should make up about 60% of a website, the secondary colour 30% and the third colour 10%. For special purposes, however, it may be appropriate to deviate from this rule of thumb.

    Instruction

    Count here only the colours for text, background and illustrations if applicable. Colours in photos do not count, of course.

    Answer

    The website uses

  9. Design: Typefaces

    How many typefaces are used on the website?
    Explanation

    For the appearance and success of a website, the typeface must fit the purpose and content of the website. Too many different typefaces are detrimental. Ideally, one should limit oneself to one or at most two carefully selected matching typefaces.

    Instruction

    Note that this does not mean font styles such as italic or bold, but genuinely different type sets such as Arial or Calibri.

    Answer

    The website uses

  10. Regulatory: Cookie Banner I

    Does the website have a cookie banner?
    Explanation

    The European General Data Protection Regulation (GDPR) says that websites may not place cookies on a computer without the explicit consent of the owner of that computer. The only exceptions are cookies that are strictly necessary for a website to function. Therefore, every website (operated out of the EU/EEA and/or targeting EU and EEA users) must have a cookie banner that asks for consent to cookies and ensures that no cookies are placed before this consent is given.

    Answer

    My website has a cookie banner

  11. Regulatory: Cookie Banner II

    Are the cookie preferences privacy-friendly?
    Explanation

    The European General Data Protection Regulation recognizes the principle of 'data protection by default'. This means, among other things, that the option 'no consent' must always be preset when requesting consent to the placement of cookies (exception: essential cookies) and that no 'nudging' to consent may take place, i.e. the options consent and rejection must be presented visually on an equal footing without the user being steered in a particular direction (consent). E.g., the option Accept should not be displayed in green while the option Reject is displayed in red.

    Answer

    Default settings in the cookie banner are privacy-friendly

  12. Regulatory: Privacy Statement

    Is there a privacy statement on the website?
    Explanation

    A privacy statement is mandatory under the GDPR for all websites targeting users in the EU/EEA and or operated out of the EU/EEA. It must provide information in a generally understandable form about, among other things, the responsible party and the collection of data on the website.

    Answer
  13. Technical: Loading time

    How fast does your website load?
    Explanation

    The loading speed of a web page is important for two reasons: firstly, many people who want to call up a particular web page, e.g. as a result of a search, abort the loading process if it takes more than two seconds. Secondly, web pages that are slow to load rank further down the list in the search results and are therefore accessed less frequently.

    Instruction

    In a browser, open the website https://tools.pingdom.com and enter the address of your website in the form field. Under 'test from' you can select the nearest site. You will find the result of the test under 'load time'.

    Answer

    My website loads in

  14. Functionality/Technology: Updates

    When did you make the last small change to the website?
    Explanation

    A good website is alive, i.e. it is not finished when published and then stays exactly the same forever, but it should be updated and amended regularly. If this does not happen, there may be various reasons for it. Perhaps not enough attention is paid to the website, other tasks are always more pressing, one is afraid of 'breaking' something on the website, or one is wary of the effort involved.

    Instruction

    Here, every change, no matter how small, should be taken into account, even if it is only the correction of a comma error, the updating of a product description, the replacement of a photo or a new blog article.

    Answer

    The website was last updated

  15. Functionality/Design/Strategy: General Overhaul

    When was the website last completely redesigned?
    Explanation

    Even a constantly updated website ages. Of course, you don't have to and shouldn't follow every trend, but after several years, the common styles of text, graphics and layout, technical possibilities, customer needs, and regulatory requirements have probably changed so much that a website should be completely rethought, redesigned and built.

    Answer

    The website was last completely redesigned

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